Information Technology – Service Management Systems

AIAC (E) Accreditation for ISO/IEC 20000 Information Technology Service Management Systems

ISO/IEC 20000 promotes adoption of an integrated process method of efficiently deliver managed services to satisfy firm as well as customer requirements. To function effectively, an organization needs to determine and manage several linked activities. Synchronized integration and implementation of service management processes provides continuous control, superior efficiency as well as opportunities for continual improvement


You can download the application in downloads page to understand specific requirements. You need to fill the application along with necessary codes and requirements.

  • MSCB – 01 for Management System Certification
  • MSTR – 01 for Training Organization Approval
  • MSTR-02 for Training Course Approval for Inspection Body


We request you to review the requirement of (MSCB – 03) before completing the application from Downloads Page

For More Information

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  • ISO/IEC 20000 – IT – Service Management

Accreditation Process

Click here to find the Accreditation Process chart

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